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Privacy policy

High Noon Mobile Oil
Effective Date: 10/10/2025
 
 
1. Introduction
High Noon Mobile Oil is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or use our mobile automotive services. By using our website or booking a service, you agree to the terms of this Privacy Policy.
 
 
2. Information We Collect
We collect the following information when you interact with our website or services:
Personal Information

  • Name
     

  • Address (service location)
     

  • Phone number
     

  • Email address
     

  • Vehicle information (make, model, year, mileage, plate, etc.)
     

  • Payment method (processed securely by our payment provider)
     

Automatically Collected Information
Our website may automatically collect:

  • Browser type
     

  • Device information
     

  • IP address
     

  • Website interactions (pages visited, time spent, etc.)
     

  • Cookies or similar tracking technologies (for functionality and analytics)
     

No sensitive information (such as Social Security numbers, driver’s license numbers) is collected.
 
 
3. How We Use Your Information
Your information is used for:
Service-Related Purposes

  • Scheduling and completing mobile vehicle services
     

  • Sending service confirmations, reminders, or updates
     

  • Accessing vehicle history and past service details
     

  • Processing payments
     

Customer Support

  • Responding to questions or support requests
     

  • Providing assistance with accounts or bookings
     

Marketing & Communications

  • Sending promotional offers
     

  • Sending SMS alerts, promotions, or reminders
    (You may opt out anytime — see Section 8.)
     

Website Improvements

  • Enhancing website functionality
     

  • Analytics, performance tracking, and user behavior insights
     

 
4. How We Store & Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, including secure servers, encrypted connections, and authorized-access systems.
Despite our efforts, no online or mobile system is 100% secure. By using our services, you acknowledge and accept this risk.
 
 
5. Sharing of Information
We do not share your personal or mobile information with third parties for marketing purposes under any circumstances, even with your consent. Your information is only used to provide our services and is not shared beyond what is necessary for business operations.

We Do NOT Sell Your Personal Information.
We only share your information with:
Payment Processors
To securely process transactions. These providers receive only the information needed to complete your payment.
Service Providers
In limited cases, we may use trusted third-party tools (e.g., website hosting, email/text platforms) solely to operate our business. They are not allowed to use your information for their own purposes.
Legal Requirements
We may disclose information if required by law or to protect our rights, safety, or property.
 
 
6. User Accounts
If you create an account on our website, we may store:

  • Login details
     

  • Service history
     

  • Payment information
     

  • Vehicle details
     

You are responsible for protecting your login credentials.
You may delete your account at any time by contacting us.
 
 
7. Cookies & Tracking Technologies
Our website may use cookies or similar tools to:

  • Enable website functionality
     

  • Remember user preferences
     

  • Improve site performance
     

  • Analyze traffic patterns
     

You may disable cookies through your browser settings, but some features may not work correctly without them.
 
 
8. SMS Messaging Policy
By providing your phone number, you consent to receive SMS messages regarding:

  • Appointment reminders
     

  • Service updates
     

  • Promotional messages

  • Respond to customer inquiries
     


Opt-in: by texting START, scheduling a service, or submitting their phone number on our website.

Opt-out: by texting STOP to unsubscribe.

For help: text HELP for assistance or email us at mobile@highnoonmobileoil.com.

Message frequency: You may receive up to 5 messages per month.

Message and data rates may apply.  

​View our Privacy Policy at: https://www.highnoonmobileoil.com/privacy-policy 

​View our Terms and Conditions at: https://www.highnoonmobileoil.com/terms-and-conditions
 
 
9. Children's Privacy
Our website and services are not intended for anyone under the age of 17.
We do not knowingly collect personal information from children.
If we learn that a child under 17 has provided personal information, we will delete it promptly.
 
 
10. Data Retention
We retain personal information only as long as needed to:

  • Provide services
     

  • Maintain accurate service history
     

  • Comply with legal obligations
     

You may request deletion of your information at any time (see Section 11).
 
 
11. Your Rights & Choices
You may request:

  • Access to the personal information we hold
     

  • Correction of inaccurate information
     

  • Deletion of your data
     

  • Limitation of certain uses
     

  • Opt-out of marketing communications
     

To submit a request, contact us at:
mobile@highnoonmobileoil.com
 
 
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
 
 
13. Changes to This Policy
We may update this Privacy Policy as needed.
Changes take effect immediately upon posting on our website.
 
 
14. Contact Information
If you have any questions or wish to contact us regarding your privacy or SMS messages, please email us at 
mobile@highnoonmobileoil.com or call 956-339-0383.

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